Terms and Conditions

                

Terms and Conditions

Payment
The appropriate deposit will secure your reservation, unless your booking is made within 6 weeks of arrival, when the full payment must accompany the booking form.  Where a deposit has been paid, the balance must be paid 6 weeks prior to arrival or the booking will be void and the cancellation charges below will apply.  No reminders will be sent except for the balance due date with the receipt of the booking form and deposit.  A �150 refundable security deposit will also be payable with the balance.

Arrival
Must be after 4.00 pm local time unless agreed otherwise in writing.  This is to allow a thorough cleaning of the home to be carried out following the departure of the previous guests.  To allow for this, departure must be no later than 10 am unless agreed locally with the property managers, who if there are no incoming guests, will be only too pleased to accommodate you.

Accommodation
Is reserved in the name of the party leader and for guests shown on the booking form named at the time of the booking.  No other parties can be accommodated without prior permission, and if such a breach occurs, this may result in the loss of our hotel license.  The home has a swimming pool and the owners or the agents cannot be held responsible for any loss or injury, however caused, as a result of the pool.  We ask that you do not enter the home with wet costumes as chlorine will damage carpets and furnishings.

Brochure Descriptions
All brochure descriptions are made in good faith and every care is taken to ensure their accuracy but no liability will be accepted in the event of any error or misdescriptions.

Liability
We cannot accept any liability for any death, personal injury, sickness, accident and loss (including luggage and personal effects) howsoever caused.  We cannot be held responsible for any loss of enjoyment or extra expense or any other misadventure incurred due to any delays or changes to any flights, travel arrangement or any other service or circumstances as a result of the act or default of any company, firm or person not associated with ourselves concerned with the provision of your holiday arrangements.

Force Majeure
We accept no responsibility whatsoever, and no compensation or any other payment will be made, if any cancellation or change to the terms of the booking becomes necessary due to war, or threat of war, dots, civil unrest, terrorist activities, industrial disputes, natural and nuclear disasters, fire, flood, adverse weather conditions, technical problems with transportation, closure or congestion of airports, or any other events beyond our control.

Mains Service
We do not accept liability for loss of main services such as electricity or water supplies, nor for the consequences of the actions or omissions of persons who may control supply of mains services, nor any action in the vicinity of the property by any authority over which there is no control.

Complaints
Should there be any cause for complaint whilst in Florida, the manager must be notified immediately.  No complaints will be entertained 7 days after the guests leave.  We will not be responsible for any delays or loss suffered in the event of property being left insecure when unoccupied, so please ensure adequate insurance cover before you travel.

Security Deposit
A refundable deposit of �150 must be paid prior to arrival and will be refunded in full 28 days after your return date, provided no damage is caused to the property or owner�s belongings.  All damages must be reported and paid for prior to vacating the premises.  Failure to report any damage will result in the loss of all or part of the deposit.

Cancellation Charges
In the event of cancellation by the guest, the following charges will apply.  Please ensure you have adequate insurance cover for this eventuality.
Up to 5 weeks prior to arrival - deposit only
1 month or less prior to arrival - 100% of rental

In the event of cancellation by the owners, a full refund
(without interest or compensation) or alternative accommodation will be provided, whichever is appropriate and agreed upon